There is a 2-5 business day processing time and 1-3 day shipping time on all wig orders. Product orders typically take 3-5 business days to process and ship out. (Shipping times & Processing times are not the same)

Custom wig orders and preorders take between 14-21 business days to complete, which can vary depending on the volume of orders. During sales, please expect turnaround times to be extended. This does not include weekend and holidays.

Ready to ship units have a shipping time of 1-3 business days.

HPBJ is NOT responsible for any damaged, delayed, or LOST packages once it is in USPS possession.